Hosted CRM's

Hosted Customer Relationship Management software, is an indispensable tool in todays competitive business environment. Hosted CRM's organizes and tracks all of your information on your current and prospective customers, used mostly by your sales teams and customer service. You can store relevant information such as phone number's, mailing addresses, unique request and needs etc.

What sets Hosted CRM software apart is you can access this information from any location where you have a computer and an internet connection. Allowing you to have access to your information from anywhere around the world. You also don't have to worry about losing your information because of errors with your computer. Because it's stored on a secure database.

Calender
Keep track of appointments
Schedule callback times
gives you reminders for routine calls and task
Sales Lead Tracking
Tracks lead status and information
Tracks when and how many contact attempts have been made
Keeps you organized so you do not lose any leads and make the most of each one
Analytical Reports
Provide detailed reports of the effectiveness and productivity of your sales strategies and campaigns
Can provide reports on each individual agent, such as calls and sales made, people contacted or whatever or specific needs are

They also come equipped with, or with the option of integrating Sales Tools listed below

Dialers- They use software integrated with your CRM to make calling people easier and more efficient. By taking a call list and eliminating the time spent manually dialing and the “downtime” between each call. Simply they keep sales agents calling people by calling someone whenever they are available. There are a couple different variations with Predictive Dialers and Power Dialers, being the most popular.

Email Marketing- Uses pre-formated emails to stay in contact with potential and current clients and alert them of new products, special offers etc. Using emails sent out at specified intervals.

Voice Broadcast-Uses an Auto Dialer to call are large list of contacts and play recorded messages instead of having an agent call each person the auto dialer just plays a message to a live person or an answering machine. Often used for reminder calls of appointments. Letting people know about new products and special offers. Also allows you to leave pre-recorded message when contacting leads if you get an answering machine you can just leave a message while you are already calling the next person.

Overall, Hosted CRM software, allows to be more efficient in the sales process, and in managing your current customers. Helping you to maximize your productivity and efficiency.